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Hospitals & healthcare

Visitor management for hospitals and healthcare facilities

Improve front-desk visitor registration while giving healthcare facilities better visibility of the visitors, vendors and contractors entering the premises.

Visitor checking in at a hospital reception kiosk
Visitors, vendors and contractors
Watchlist screening
Real-time on-site view
Evacuation headcounts
Overview

Know who is on the premises, at all times

Hospitals and clinics receive a constant flow of people who are not patients: family visitors, medical representatives, suppliers, maintenance contractors and delivery drivers. Keeping track of them on paper is slow and leaves gaps.

Zapio VMS digitizes front-desk registration. Each visitor checks in at a kiosk, on their phone or by QR code, is screened against your watchlist and receives a badge, while security sees a live list of everyone on site.

Challenges & solutions

From paper logbook to digital reception

✕ChallengeBusy front desks at visiting hours
✓With Zapio VMSSelf-service kiosk and mobile check-in reduce queues
✕ChallengeVendors and contractors moving around unrecorded
✓With Zapio VMSEvery vendor is registered, badged and logged
✕ChallengeRestricted individuals entering wards
✓With Zapio VMSWatchlist screening alerts security at check-in
✕ChallengeNo accurate list during an evacuation
✓With Zapio VMSReal-time headcount with floor-level tracking
Visitor types

The right check-in for every visitor

Zapio VMS lets you set up a different flow for each type of visitor. This is a typical setup for hospitals & healthcare; you can change it at any time.

  • ✓Used in this visitor flow
  • –Not usually needed
Typical check-in setup for hospitals & healthcare
KioskMobileQRAgreementBadgeScreening
Patient visitors✓✓––✓✓
Medical representatives✓–✓✓✓✓
Suppliers & deliveries✓–✓–✓✓
Maintenance contractors✓–✓✓✓✓
In action

Evacuation headcount for clinical buildings

An example of how Zapio VMS looks in a hospitals & healthcare setting. Figures shown are sample data.

Evacuation roll call Drill · 14:05
40/42marked safe
Ground12/12
Level 616/16
Level 1212/14
Visitor checking in at a healthcare facility reception
Patient safety

Visitor control that supports patient safety

In a healthcare setting, knowing who is in the building is part of keeping patients safe. Zapio VMS records every non-patient visitor with a photo, issues a visible badge and highlights anyone flagged on your watchlist.

Contactless mobile check-in lets visitors register without touching a shared screen, and the evacuation view gives safety teams an accurate headcount during drills and real events.

  • Kiosk and contactless mobile check-in
  • Photo badges for every visitor
  • Watchlist screening at check-in
  • Vendor and contractor records
  • Real-time evacuation headcount
4 questions
How does a hospital visitor management system work?

Visitors, vendors and contractors check in at a kiosk, on their phone or with a QR code. Zapio VMS records their details and photo, screens them against your watchlist, prints a badge and shows them on a live dashboard.

Can vendors and medical representatives be pre-registered?

Yes. Staff can pre-register expected vendors and representatives, who then check in with a QR code.

Does Zapio VMS help during evacuations?

Yes. The evacuation view gives a real-time headcount with floor-level tracking and lets wardens mark people safe.

Can visitors check in without touching a kiosk?

Yes. Mobile check-in lets visitors register on their own phone using an SMS or email link.

Zapio VMS

Ready to modernize your visitor experience?

Create a safer, smarter and more professional welcome for every visitor. Talk to our team about your workplace, visitor volume, locations and security requirements.

+971 52 708 1010WhatsAppAspin Tower, Financial Center, Dubai
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