Fully contactless
Visitors use their own device, with nothing shared at reception.
Mobile visitor check-in
Contactless mobile check-in from the visitor's own phone
Give visitors a completely contactless experience. Guests check in directly from their smartphone using an SMS or email link, which reduces queues at reception and speeds up entry.
SMS or email check-in link
Nothing to touch at reception
Host alerted on arrival
Works alongside the kiosk
Overview
Check-in that starts before the visitor reaches the desk
Not every visitor wants to queue at a shared screen. Mobile check-in lets guests complete their details on their own phone, so they arrive ready and reception simply confirms who is on-site.
Zapio VMS sends the visitor a check-in link by SMS or email. They open it, confirm their details and check in. Their host is notified and the visit appears on your dashboard in real time, exactly as it would from the kiosk.
1
Receive link
The visitor gets a check-in link by SMS or email.
2
Open on phone
They open the link on their own smartphone.
3
Confirm details
They confirm their information and the purpose of the visit.
4
Checked in
The host is notified and the visit is recorded.
Benefits
Why choose Zapio for mobile check-in
Fewer queues
Guests who check in on their phone skip the line at the front desk.
Host notifications
Hosts hear about arrivals instantly, wherever they are in the building.
Bilingual forms
Mobile check-in is available in Arabic and English.
Same live dashboard
Mobile check-ins appear alongside kiosk and QR arrivals.
No reception hardware needed
A useful option for smaller sites and secondary entrances.
On the visitor's phone
Three taps from link to checked in
The visitor opens the link, confirms their details and checks in. Watch the phone screen step through the same journey.
- Receive link
- Open on phone
- Confirm details
- Checked in
Messages · now
Zapio VMS: Hi Omar, your visit to Dubai HQ is today at 10:00. Check in here: zapio.link/c/8k2
Confirm your details
Full nameOmar Haddad
VisitingPriya Nair
PurposeMeeting
Check in
Checked in
Priya knows you're here.
Head to Reception, Level 1.
Visitor experience
A faster arrival for visitors, a quieter front desk for you
Mobile visitor check-in is ideal for peak arrival times, events and busy reception areas. Visitors finish the form while walking in, and receptionists spend their time welcoming people rather than typing in details.
Because the check-in uses the same Zapio VMS platform as your kiosk, every visit is captured in one place. Security teams still see who is on-site, hosts still get their alerts and the visit is still part of your audit trail.
- Check-in link delivered by SMS or email
- Visitor completes details on their own phone
- Instant host arrival notification
- Recorded on the same dashboard as kiosk visits
- Available in Arabic and English
Use cases
Mobile check-in across industries
Hospitals & clinics
Contactless arrival for vendors and visitors.
Visitor management for hospitals & clinics →
Corporate offices
Faster entry for meeting guests at peak times.
Visitor management for corporate offices →
Schools & universities
Parents and contractors check in before reaching the gate.
Visitor management for schools & universities →How does mobile visitor check-in work?
The visitor receives a check-in link by SMS or email, opens it on their smartphone, confirms their details and checks in. Their host is notified and the visit is recorded in Zapio VMS.
Do visitors need to install an app?
Visitors check in through the link they receive by SMS or email, on their own phone.
Can I use mobile check-in with a kiosk?
Yes. Mobile, kiosk and QR check-in all run on the same platform, so you can offer whichever options suit your reception.
Is mobile check-in available in Arabic?
Yes. Zapio VMS supports Arabic and English for visitors.
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Ready to modernize your visitor experience?
Create a safer, smarter and more professional welcome for every visitor. Talk to our team about your workplace, visitor volume, locations and security requirements.