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Visitor management for commercial towers and multi-tenant buildings
Busy tower lobbies serve visitors for many tenants. Zapio VMS gives building management a fast lobby check-in, tenant notifications, visitor badges and a live view of everyone in the building.
A faster lobby for every tenant
In a multi-tenant tower, the lobby is shared by every company in the building. Morning peaks bring long queues, and security needs to know which floor each visitor is heading to.
Zapio VMS lets tenants pre-register their guests, who then check in at a lobby kiosk with a QR code. The right tenant is notified, the visitor receives a badge and building security sees everyone on site.
From paper logbook to digital reception
The right check-in for every visitor
Zapio VMS lets you set up a different flow for each type of visitor. This is a typical setup for commercial towers; you can change it at any time.
- ✓Used in this visitor flow
- –Not usually needed
| Kiosk | Mobile | QR | Agreement | Badge | Screening | |
|---|---|---|---|---|---|---|
| Tenant guests | ✓ | ✓ | ✓ | – | ✓ | ✓ |
| Contractors & fit-out crews | ✓ | – | ✓ | ✓ | ✓ | ✓ |
| Couriers | ✓ | – | – | – | – | ✓ |
| Prospective tenants | ✓ | – | ✓ | – | ✓ | ✓ |
Zapio features for commercial towers
Visitors across the building at a glance
An example of how Zapio VMS looks in a commercial tower setting. Figures shown are sample data.
One platform for the lobby, tenants and security
Building managers get a consistent lobby process and a complete record of visits. Tenants get control over their own guests through pre-registration and arrival alerts.
When a building-wide evacuation is needed, the floor-level headcount shows which visitors are still inside.
- Lobby kiosks with QR check-in
- Tenant pre-registration
- Instant tenant notifications
- Photo badges for every visitor
- Floor-level evacuation tracking
How does visitor management work in a multi-tenant building?
Tenants pre-register their guests, who check in at a lobby kiosk with a QR code or walk-in form. The tenant is notified, a badge is printed and the visit is recorded.
Can walk-in visitors use the lobby kiosk?
Yes. Walk-in visitors register at the kiosk and choose the person they are visiting.
Does it help with building evacuations?
Yes. The evacuation view provides a real-time headcount with floor-level tracking.
Can we run several buildings?
Yes. Zapio VMS supports multiple locations with central administration.
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