Who we are
This policy explains how Zapio VMS ("we", "us") handles personal information collected through this website, zapiovms.com. It covers the website only. Visitor data processed inside the Zapio VMS platform on behalf of our customers is governed by the agreement with each customer.
Information we collect
We only collect information you choose to send us. When you use the enquiry or contact form we receive:
- your name, phone or WhatsApp number and work email
- your company name, if you provide it
- the topic you select, the number of locations and your message
If you contact us by phone, WhatsApp or email, we receive the details you share in that conversation.
How we use it
We use your information to reply to your enquiry, arrange a demo or trial, prepare a quote and provide support you ask for. We do not sell your personal information and we do not use it for unrelated marketing without your consent.
How the form works
Form submissions are sent by email to our team from our web server. The form includes a hidden anti-spam field. If the form cannot send, your browser may open WhatsApp or your email app with your message filled in, and you choose whether to send it.
Cookies and third-party services
This website uses Google Tag Manager to load measurement tools, such as Google Analytics, that may set cookies to help us understand how visitors use the site and improve it. You can block or delete cookies in your browser settings. Pages also load fonts from Google Fonts, and the Contact page shows an embedded Google Map. When these load, Google may receive technical information such as your IP address under its own privacy policy. Your browser may store small preferences locally to make the site work.
Sharing
We share information only with service providers that help us run this website and our email, where needed to respond to you, or when the law requires it.
How long we keep it
We keep enquiry details for as long as needed to respond and follow up, and to keep a record of our business communications. You can ask us to delete them at any time.
Your rights
Subject to applicable UAE data protection law, you can ask to access, correct or delete the personal information we hold about you, or object to how we use it. Contact us using the details below and we will respond within a reasonable time.
Security
We use reasonable technical and organizational measures to protect the information you send us, including encrypted connections (HTTPS). No method of transmission over the internet is completely secure.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it last changed.
Contact us
Zapio VMS
#3001D Aspin Tower, Financial Center, Dubai, United Arab Emirates
Email: hello@zapiovms.com
Phone and WhatsApp: +971 52 708 1010
